Last Updated: 16 December 2025

Company: FirstGenTalks LLC

Contact: contact@firstgentalks.com

1. Overview

This Privacy Policy explains how FirstGenTalks LLC (“we,” “us,” “our”) collects, uses, and protects your personal information when you use the FirstGenTalks mobile app and website.

We are committed to maintaining privacy standards that comply with:

• U.S. privacy laws

• Global best practices (including GDPR-aligned principles)

2. Information We Collect

We collect the following categories of data:

2.1 Data You Provide

• Name, email address

• Account credentials

• Profile information

• Financial information you input for budgeting

• Questionnaire results

• Messages and content sent through the app

2.2 Automatically Collected Data

• Device information

• IP address

• Usage analytics

• Cookies and tracking data

• Authentication identifiers (Google / Apple)

2.3 Third-Party Login Data

When logging in via Google or Apple, we receive:

• Name

• Email address

• Unique account identifier

We do not receive or store your external account passwords.

3. How We Use Your Information

We use your information to:

• Provide and operate the FirstGenTalks app

• Personalise your experience

• Deliver AI-generated insights

• Match students with coaches

• Manage subscriptions and payments

• Send notifications and updates

• Improve app performance and security

• Provide customer support

4. AI Data Usage

Our AI features may analyze:

• Your questionnaire responses

• Your budgeting data

• Your app activity

AI processing helps generate insights but does not replace professional financial advice.

We do not use your personal data to train third-party AI models externally.

5. Sharing Your Information

We may share limited data with:

5.1 Service Providers

Such as:

• Hosting providers

• Payment processors

• Analytics tools

• Communication tools

• Authentication providers

All vendors operate under data protection agreements.

5.2 Legal Requirements

We may share data if required by:

• Law

• Court order

• Government request

5.3 No Selling of Personal Data

We do not sell or rent your personal information.

6. Data Storage & Security

We use industry-standard measures to protect your data, including:

• Encryption in transit and at rest

• Access controls

• Secure authentication

• Regular audits

No system is 100% secure, but we take all reasonable measures to safeguard your information.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service

• Maintain your account

• Meet legal obligations

You may request deletion at any time.

8. Your Rights

Depending on your location, you may have rights to:

• Access your data

• Update or correct information

• Request deletion

• Object to or limit processing

• Export your data

To exercise rights, email support@firstgentalks.com.

9. Account Deletion

You may delete your account by:

• Using the in-app “Delete Account” option

• Emailing contact@firstgentalks.com

This will permanently remove your personal data unless retention is legally required.

10. Children’s Privacy

The Service is intended for users 15 years of age and older.

We do not knowingly collect personal information from children under the age of 13. If you are between the ages of 13 and 17, you represent that you have obtained permission from a parent or legal guardian to use the Service where such consent is required by applicable law.

If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will take steps to delete such information promptly.

Parents or legal guardians who believe that their child has provided personal information to us without their consent may contact us at contact@firstgentalks.com, and we will take appropriate action.

11. International Users

By using the Service outside the U.S., you consent to your information being transferred and processed in the United States.

We maintain GDPR-aligned protections for global users.

12. Changes to This Policy

We may update this policy occasionally. We will notify you via in-app message or email.

13. Contact

For privacy concerns:

contact@firstgentalks.com